Dispatch & Delivery
Dispatch & Delivery
Cookie orders
We will aim to dispatch all items as soon as possible, though dispatch can take up to two working days. If for some reason it could take longer than this, we’ll let you know as soon as possible, usually via email. Due to the freshly baked nature of our products (and the fact that nature naturally isn’t great at preserving things), delivery is via next day delivery only.
The current delivery fee is:
- £4.99 for 1-2 boxes.
- £8.99 for 3+ boxes
Items will be dispatched Monday-Saturday. We will not dispatch on Sundays. This means that even if you order first thing on a Saturday morning, and we’re technically able to dispatch by the end of the day, it won’t be dispatched until Monday morning, and delivered on Tuesday.
Bespoke cakes:
Delivery of bespoke cakes will be arranged and confirmed with you. Delivery will typically be handled by us, or a courier that we arrange. This courier will be informed on how to properly handle the cake, and will inform whoever it’s delivered to on the day.
Cake samples are posted under the same rules as cookies, but the dispatch could be up to three days.
Bespoke cake delivery is currently only available within the M25. Cakes can also be collected from us. Collection is from Purley, Croydon.